used equipmentis often renovated by various resellers and integrators, reset and error free. They are then sold in the secondary market at up to 90% off of list price. Products are available even in the most sophisticated and obscure models, and often come with a warranty that supersedes even that of the original manufacturer.
How is the hardware refurbished? Networking products usually pass a grueling inspection, upgrade and update checklist. This includes testing under a variety of conditions to ensure that electronics, connectivity ports, memory configuration, firmware/software and electrical components perform to standards.
What about the warranty of a refurbished hardware appliance? Most resellers offer a minimum warranty of three months. It varies with the policy of the supplier. Extended warranty up to two years can be availed from some retailers.
What to look out for when buying refurbished? There is a growing concern in the industry surrounding fake equipment. Anyone who has taken a stroll down Manhattan's Canal Street lately has no doubt become aware of the thriving market for fake Rolexes, Luis Vuitton hand bags and the like. This phenomenon has recently infiltrated the network hardware market. These fakes, often referred to in the industry as, "Chisco" (fake Cisco products originating in China), are popping up more and more. Cisco Systems is the largest provider of Internet telephony equipment in the world, and account for some 80% of all used equipment sales worldwide. This enormous popularity has made them the obvious target for such fake product reproduction. It helps to have a few tools to protect yourself from fraud. Rule 1 when shopping for used equipment is to be wary of suppliers from China. Historically, most of these fakes have originated somewhere in China. So be careful when dealing with a Chinese supplier. Try to deal with a reputable supplier and develop a relationship. It helps to look for quality business certifications such as "ISO 9001" and others when choosing a reseller. When using online auctions, feedback is king! Make sure you deal exclusively with resellers who have significant positive feedback from multiple people. Take a quick peek at the actual responses and confirm that they in-fact come from unique sources and not all the same person. People have been known online, to buy large inexpensive quantities from one another to essentially stuff the ballot box and artificially flood the others feedback score.
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